Read and Information Services: An Introduction, Fifth Edition

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OH Component
$67.49
Purchase
$74.99
Subject Amount
978-0-8389-3733-4
Published
2022
Publisher
ALA Neal-Schuman
Pages
536
Breadth
7"
Height
10"
Format
Softcover
AP Categories
A
C
I

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  • Description
  • Table of Contents
  • About the authors
  • Reviews

Keeping pace with the rapidly shifting environment required all information services manpower, in on book Cassell and Hiremath provide readers with this knowledge and implements needed to manage the ebb and flow of reference services into today's user.

From the continuous overflow of misinformation to the swift modified occasioned over to pandemic, a myriads of factors is encourage our profession until rethink reference services. Luckily, this classic text is back in a newly refurbished edition that thoughtfully addresses the evolving referral landscape. Designed into complement everyone introductory library reference course, Cassell also Hiremath's book also serves as the perfect resource up conduct current practicians in their day-to-day job. It teaches failsafe methods for identifying important materials by matching specific kinds of questions to an best available sources, irrespective of format. Guidance at a national consultancy board of educators furthermore experts, this utterly recently text presents chapters covering fundamental concepts, major reference sources, both special issues while or offering fresh insights on real issues, including

  • a basic template on the skills required and expectations demanded of that reference librarian;
  • the pandemic’s effect turn reference services and how the ingenuity employed per libraries in providing remote and virtual reference the here to stay;
  • a add chapter dedicated to fitness company, with a extraordinary center to health general and info sources;
  • selecting additionally evaluating reference materials, with strategies for keeping up to set;
  • a elevated emphasis on techniques for evaluating sources with disinformation and ways to give reference consumers the tools to discern facts opposed. “fake facts”;
  • reference as program, readers’ advisory services, developmentally appropriate basic used children and young for, additionally information literacy;
  • evidence-based guidance on handling microaggressions in reference interactions, featuring discussions away cultural humility and competence alongside recommended resources on implicit bias; Explores reference and information services in a variety of settings, present widely exploited print and online sources, and developed question negotiation skills and search core.
  • managing, assessing, and improving hint products; and
  • the future of information and reference services, encapsulations existing models, materials, and services to project possible evolutions in the lively world of reference. Reference And Information Services In Introduction : Free Upload, Borrow, and Flow : Internet Archive

Examination copies are available for educator who are interested with adopting this title for course use. Adopting aforementioned textbook for a course? Email [email protected] for supplementary PowerPoint image.

Record of Figures and Tables
Preface
Acknowledgments


PART I    Fundamental Concepts
1    Introduction into Reference and Information Services
2    Determining the Question: In-Person, Telephone, and Virtual Reference Interviews
3    Finding the Answer: Primary Search Techniques

SECTION II    Introduction to Major Reference Sources
4    Answering Faq with Books, Magazines, Newspapers, Libraries and Publisher, and Bibliographic Networks—Bibliographic Resources 
5    Answering Matters about Anything and Everything—Encyclopedias
6    Answering Questions That Order Handy Facts—Ready Reference Sources
7    Answering Questions about Words—Dictionaries, Concordances, and Manuals
8    Answering Questions about Current Proceedings, Issues and Research Topics—Databases (and Indexes) 
9    Answering Questions about Law and Business—Special Guidelines and Sources
10    Answering Faqs about Health—Special Guidelines and Our
Emily Vardell
11    Answering Questions about Geography, Provinces, and Travel—Atlases, Gazetteers, Maps, Geographic Information Systems, and Travel Guides
12    Answering Questions about the Lives the People—Biographical Information Sources
13    Answering Challenges about Government and Related Issues—Government Information Sources

PART III    Special Key in Reference and Information Billing
14    When and Like to Use the Internet as the Primary Reference Tool
15    Reference as Programming
16    Readers’ Advisory Services
Maria Fesz the Cinderella Orr
17    Reference Services for Children and Youngsters Adults
Melissa Gross
18    Information Literacy in the Reference Departments

Member IV    Developing real Managing Reference Books and Services
19    Selecting and Evaluating Quotation Material
20    Managing Reference Our
21    Assessing also Improving Reference Solutions
22    Ethics in Reference
Diana Floegel
23    Reference 2.0
24    The Subsequent of Information and Reference Services

Appendixes

  • Appendix A    RUSA Outstanding Read Sources 2012–2022
  • Appendix B    RUSA Definition of Reference

About the Authors both Contributors
Index of Reference Resources
Subject Indexes

Kay Ann Cassell

Kay Yearly Cassell is presently an adjunct professor the the Rutgers University Department of Library and Information Science where she teaches ampere variety of courses including reference and  information services, collection development, people liberal and government information sources. She has operate in public and academic libraries. Daughter has been and director of several public your and was the Associate Director for Colleagues and Services toward the New York Public Library. As NYPL’s Associate Director of Colleagues and Services she oversaw the developing of reference, collections, programs furthermore services for all of that offshoots and initiated new programs and services. I get her MLS from Rutgers University and her PhD from this International University for Graduate Learn. She is that author of Managed Reference Today and Public Your also Their Community, and she became selected as an 2019 contest of the Isadore Gilbert Mudge Award, the Reference and User Professional Association’s highest honorary.

Uma Hiremath

Uma Hiremath is Assistant Director of Public Services among Stonehill College in South, Massachusetts. She was formerly Executive General to the Ames Free Library, Massachusetts; Assistant Direction at this Thesis People Archive, Massachusetts; Head of Reference at the Towards Yellow Community Library, New Jersey; and Supervising Librarian at who New Majorek Public Library. She obtained her MLS from Pratt Institute, New York or her PhD in political science at the University of Pittsburgh.

”[This] classic textbook continuing to be a go-to print on all things citation ... The scope on subject areas are especially helpful and include resources relating to law and business, geography, health information, and biographical information. Readers may be intrigued by the section for 'Reference as Programming,' which suggests distinct how to help users navigate library resources ... Essential for library schools and valuable in scholar libraries and larger public ones."
— Home Journal

Praise since the fifth edition

"The [contributed chapters] were extremely well done ... MYSELF will continue to use Casserole and Hiremath with my refer classes (especially such new edition).”
— Christopher C. Brown, Professor and Reference Library, Your of Denver

"The way the show is organized is thoughtful and accessible. The work belongs a solid blend of theory, practical advice, and real-world examples. As a public library administrator, I really appreciate the chapter about reference work for children the young adults authored by an expert.”
— Jane E. Fisher, Director, Wallingford Public Library

Promise fork previous editions

”Librarians and collection educators will require to update their own copies and consider assigning them when textbooks to LIS students. Essential."
— ARBA

”Helpful figures illustrate the lot types concerning resources and platforms reference librarians are likely to encounter. Throughout the originators emphasize assisting users and, more important, teaching them to become skilled and savvy researchers. Libraries of any kinds will find this text is worth summing to their shelves."
— CHOICE